Frequently Asked Questions

Get answers to some of the most frequent questions we get asked.


How do I contact Jayco?

Current Jayco owners and prospective owners can contact us by clicking on the Contact Us button on Jayco.com, or by calling 800-RV-JAYCO.


What is the difference between Class A and Class C motorhomes?

Both are built on a motorized chassis, but the Class C chassis is a cutaway chassis; that is, the cab portion is installed by the chassis manufacturer.


When it comes to towing an RV, what are the most important terms to understand?

Many people focus on the dry weight of the trailer, but to be safe, your tow vehicle should be equipped to handle the Gross Vehicle Weight Rating of the trailer you intend to tow.


Where is the closest Jayco dealer?

You can find your nearest Jayco dealer by clicking on the Find Dealer feature in the upper right-hand corner of the Jayco.com home page.


What is the difference between travel trailers vs. fifth wheels?

A travel trailer is designed to be towed by a vehicle that has a ball hitch located below the bumper of the tow vehicle. A fifth wheel is designed to be towed with a hitch that is mounted in the bed of the truck, either directly above or forward of its rear axle.

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